Privacy Policy

We collect basic contact information (like name, email, and phone number) when you fill out forms or contact us directly. We may also collect technical data such as browser type, pages visited, and IP address for website analytics.

We use your information to respond to inquiries, provide project updates, send proposals, and improve our services. We never sell or rent your data to third parties in accordance with Kenyan data protection laws.

Our website may use cookies to enhance user experience and track performance. You can disable cookies in your browser settings at any time. We comply with the EU Cookie Law and Kenyan data regulations regarding tracking technologies.

We may use trusted tools such as Google Analytics or Meta Pixel to understand user behavior. These tools may collect anonymous data to help us improve our website. All third-party services comply with international data transfer agreements.

We implement industry-standard security measures including encryption, access controls, and regular audits to protect your data. While no system is 100% secure, we adhere to OWASP security standards for web applications.

Under Kenya's Data Protection Act (2019), you have rights to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your personal data
• Lodge complaints with the Office of the Data Protection Commissioner

Contact us at support@hydrasoftcodes.co.ke to exercise these rights.

This policy was last updated on August 11, 2025. We maintain version control of all policy changes, which are documented internally and reflected here with updated effective dates.

For privacy concerns or to exercise your data rights, contact our Data Protection Officer at cyrus@hydrasoftcodes.co.ke. We respond to all inquiries within 7 business days as required by Kenyan law.